Price Match Promise

Price Match Promise

At Vision Hospitality, we're dedicated to delivering top-notch products, exceptional service, and unbeatable value, guaranteed by our Price Match Promise. We reckon every customer is unique, which is why trust, reliability, and providing you with the best value for your money are our top priorities. 

At the heart of our customer service philosophy lies our Price Match Promise. If you find a lower price on the same item from a local hospitality supplier, we won't just match it – we'll beat it. We're committed to providing you with top-tier gear, exceptional service, and the most competitive prices around. Unlike larger suppliers who might see you as just another number, we're genuinely dedicated to ensuring your satisfaction. This promise isn't just a statement; it's our guarantee that your experience will be nothing short of outstanding.

Our customers continue to choose us because it's not just about the products; it's about the confidence that they're receiving the optimal value. Our dedicated team guarantees unmatched value through our Price Match Promise. At Vision Hospitality, shopping is more than a transaction – it's a personalised experience tailored to meet your distinct needs.

To qualify for a price match, the item must meet these specific criteria:

  • The item must be from a physical store (no online-only retailers like online marketplaces or auction sites).
  • The product must be currently in stock and available for immediate purchase from another Australian-based store.
  • The competitor's store should not have any discounts applied to the item.
  • The make, model, and colour must precisely match what is offered at Vision Hospitality.
  • Price matching cannot be combined with any other promotions or offers from us.
  • We will review the competitor's advertised price and the item's availability. If we cannot verify the lower price, we may not be able to honour the price match.
  • Shipping charges are excluded from the price match offer, apologies for any inconvenience.

Requesting a price match is simple – just drop us a message. If you discover a competitor's price that meets our criteria, visit our Price Match Promise page or reach out to us!

Vision Hospitality - where service, quality, and value come together to redefine your hospitality experience.

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